Terms & Conditions

 

Hire period: under this agreement the hire period is 24 hours, kits must not be used on consecutive days/nights without the permission of the hirer.

 

Delivery/collections: 1. All Bubblehouse kit’s are insured during transit, once the kit has arrived at third party premises, the kit becomes the responsibility of the hirer 2. Kits should be packaged & made available for collection by 11am on the next working day following the event. 3. All deliveries will be made the day before your event, if the kit has not arrived, bubble house should be informed immediately (before 5pm). Failure to report missing kit/consignment could result in the hire charges not being refunded.

 

Packaging/labelling: 1. All kits should be packaged exactly as they arrive, in their original packaging. Failure to do this could lead to damage or loss in transit for which there is no transit liability cover. 2. A charge of 10% of the replacement value of any item may be applied if the damage is the result of poor packaging. 3. All incoming labels should be removed from the packaging prior to the goods being collected. Installation guide lines: Please make sure that you rig & de-rig kits in a clean area free from dirt, beer spillages,etc. Retain all packaging from delivery, you will need this when repacking. Make sure the set is rigged out of reach of the public.

 

Please note ‘all inflatables are supplied with 16 amp connectors’. Please call if you require 13 amp plugs for the inflatables.

 

UV backdrops: should be removed from packaging & rolled out on a clean surface. Use eyelets & ties to secure the backdrop to truss/frame. UV light should be used to maximise the backdrops potential. Do not use staples or gaffer tape to secure the backdrop.

 

Floor standing inflatables: lay out the inflatable in the desired area. Insert the foamex into the velcro base of inflatable where applicable this can be tricky & opening the zip on base will make this easier. Close zip & inflate. Tie off using tags provided

when required.

 

Aerial inflatables: hang the inflatable by the steel loops attached to the fan unit, plug in & inflate, tie back using tags on the inflatable when necessary.

 

Dj booth inflatable: these inflatables should be free standing, so just plug them in & move into an upright position. Secure inflatable by using tags provided.

 

Pendant banners: these should be removed from packaging & rolled out. Suspend from truss, using steel loops provided.

 

Bookings/cancellations: 1. All cancelled bookings made within 30 days of the event will be subject to a cancellation fee.

2. Cancellations should be made in writing or via email to your point of contact at Bubblehouse, do not contact an agent with regards cancellations missed collections. All sets should be made available for collection by 11.00 am next working day, failure to meet these deadlines will result in the following charges. Missed collection 1- 50% of hire charge (not available next working day). Missed collection 2 - full hire charge (not available second working day).

 

Cancellation fees: All cancellations made within 1 month of the booking will be subject to the following charges.

 

Over 30 days: no charge

Within 30 days: £ (25% of hire fee)

Within 14 days: £ (50% of hire fee)

Within 7 days: £ (100% of hire fee)

 

Cleaning/repair: £35.00 per hour

 

All Bubblehouse works are in accordance with all British & European safety standards. Fire Safety and Public Liability certificates available upon request.